- Key areas of focus include over 14+ years: * Business Development * Prospecting * Solution Sales Management * Strategic Partnerships * Market Penetration * Solution Selling * Client Relations * Staff Motivation * Strategic Marketing Plans * Account Acquisition/Retention * On- and Offline Sales Lead Generation * Post Sales Support *
– Extensive experience in "Cable", "Satellite", and "Telco" (Wireline/Wireless) BSS/OSS Sales and Marketing with strong understanding of customer and market dynamics and requirements - Market trends, opportunities, competitive landscape, product vision, strategy and objectives
- In-depth understanding of executing sales plans, strategic planning, pipeline management, budgeting/forecasting and account leadership
- Consultative and Solution Selling® skills ("The New Solution Selling" by Keith M. Eades) to direct activities designed to identify customer pain points and position solutions to solve complex business problems
– Strong communication skills - verbal, written, and interpersonal
– Proven experience in documenting market requirements as input into development and revenue planning
– Strong team skills, especially working with cross-functional teams across geography. Strong relationship-building and alignment skills
– Track record of engaging senior executives to address management issues - experience working the full cycle of complex sales and presenting to multiple levels within clients
- C-level skills/presence
– Proven leadership and ability to drive virtual teams
- Sound knowledge of the partners, customers and solution providers to the TME industry - appopriate alignment of Convergys ecosystem, partners and resources to deliver maximum value into the service provider space
SpecialtiesSERVICES: Connected TV/Devices, VOD/PPV, HSD, POTS/VOIP, IPTV, OTT, Mobile Data/Video, M2M, eWallets, Advertising (Canoe), Contextual-Geographical-Behavioral Targeting, Personalization, Content Ecosystem, Digital Media Monetization, Gaming (MMOGs, Console, and Mobile)
DOMAINS: [ BSS ] - CRM, SFA, OE/OM, Mediation, Rating, Billing, Payments and Settlement, CAS, Order Orchestration, and EPC, [ ENTERPRISE MIDDLEWARE ] - Service Orchestration, ESB, [ OSS ] - Activation, Provisioning, NMS, IM, WFM
